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Terms & Conditions

Last updated: 3 April 2026

1. Acceptance of Terms

By using TrailBill, you agree to these Terms and Conditions.

2. Description of Service

TrailBill provides a platform for:

  • Creating invoices
  • Tracking payments
  • Managing payment commitments
  • Sharing invoice links with clients

We do not process payments directly unless explicitly stated.

3. User Responsibilities

You agree to:

  • Provide accurate information
  • Use the platform lawfully
  • Not misuse or abuse the system
  • Be responsible for your clients and invoices

4. Account Security

You are responsible for:

  • Keeping your login details secure
  • All activity under your account

5. Subscription & Payments

  • TrailBill operates on a monthly subscription basis
  • Fees are billed as agreed (e.g., R299/month)
  • Access may be limited or suspended if payment is not made

6. Data & Content

You own the data you upload.

You grant TrailBill permission to:

  • Store and process your data to provide the service

7. Service Availability

We aim for high availability but:

  • Do not guarantee uninterrupted service
  • May perform maintenance or updates

8. Limitation of Liability

TrailBill is not responsible for:

  • Late payments by your clients
  • Financial losses
  • Business decisions made using the platform

Use the system at your own risk.

9. Termination

We may suspend or terminate accounts if:

  • Terms are violated
  • Payments are not made
  • Abuse or misuse is detected

10. Changes to Terms

We may update these Terms at any time. Continued use means acceptance.

11. Governing Law

These Terms are governed by the laws of South Africa.

12. Contact

Email: support@trailbill.com

Important: This is a startup-level version. When you grow, get a local South African lawyer to review it (especially for POPIA compliance).